Explore Google’s latest updates for Pixel phones! Discover the new Pixel Diagnostic App, repair manuals in multiple languages, expanded repair support, and partnerships for easier device fixes. Get all the details here!
Earlier this year, Google revealed an unprecedented level of support for the Pixel 8 Pro. The device is set to receive an outstanding 7 years of both operating system and security updates, marking a significant milestone as the first Android phone to benefit from such extensive longevity. Google also pledged to provide hardware support and ensure parts availability for a full seven years, underscoring a holistic approach to user assistance.
Enhancements in Repair Features
In line with this commitment, Google has introduced several repair-oriented features aimed at streamlining the user experience and facilitating easier assessments of Pixel phone issues.
Introducing Pixel Repair Mode
A standout addition is the Pixel Repair Mode, integrated into the December 2023 Pixel Feature Drop. This mode, resembling Samsung’s Maintenance mode, offers users a secure way to preserve their Pixel smartphone’s data during repair sessions. This eliminates the need for tedious data backups, wipes, and subsequent restorations. Users simply activate this mode before handing their device over for repair and deactivate it upon receiving the fixed device.
New App and Updated Manuals
Google has also introduced a new app and refreshed repair manuals to complement these advancements. The Pixel Diagnostic App, accessible through the Pixel phone’s Phone App, empowers users to conduct pre- and post-repair tests on their devices to ensure smooth functionality.
Utilizing the Pixel Diagnostic App
Using the Pixel Diagnostic App is straightforward:
- Ensure your Pixel device is connected to a stable internet connection.
- Follow these steps:
- Open the Phone app.
- Access the Dialpad and input: ##7287##
- Follow the on-screen prompts.
- Confirm the action.
This feature allows comprehensive testing of various phone components, including the fingerprint sensor and screen, and is available in countries where Pixel smartphones are sold.
Expanding Repair Support
In a bid to enhance repair accessibility, Google has partnered with iFixit to ensure parts availability for Pixel phones. Furthermore, collaborations with independent repair providers like uBreakiFix have extended service coverage to over 700 locations across the US. Google aims to expedite repairs, with most completed within 2-4 hours if replacement parts are readily accessible. They strive for convenience, boasting over 80% of Pixel users residing within close proximity to an authorized repair center.
